American Transit Risk Management Services

ATRMS Privacy Policy

This privacy notice discloses the privacy practices for atrms.com. This privacy notice applies solely to information collected by this website, and covers the following:

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in your information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than what is necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Registration

In order to use certain portions of this website, users must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact that user about the products/services on our site that they have expressed interest. You may also provide demographic information (such as gender or age) about yourself, but it is not required.

Account Deletion

Users can delete their account in the ATRMS mobile application by following these steps:

1. Login in to your account using mobile phone number and password.
2. Go to profile screen by clicking Profile icon in dashboard.
3. Click on Delete Account button in profile screen.
4. Enter Subject and select the reason from the drop down, then click on Delete button.
5. Enter the OTP (which you have on your registered mobile phone number) into the dialog and click on OK button.
6. Account will be deleted and you will be navigated to login screen.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous and unique identifier. These are sent to your browser from the website when you visit and are stored on your computer’s hard drive.

Our website may use these “cookies” to collection information and improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of these other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the URL for the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately
via telephone at (212) 857-8200 or by e-mail at privacy@atrms.com.

Mobile App License Agreement

Please read this Mobile Application End-User License Agreement (“EULA”) carefully before downloading or using the American Transit Risk Management Services (“ATRMS”) mobile application (“Mobile App”), which allows You to access insurance services (“Subscription Service”) from Your mobile device. This EULA forms a binding legal agreement between you (and any other entity on whose behalf you accept these terms) (collectively “You” or “Your”) and ATRMS (each separately a “Party” and collectively the “Parties”) as of the date you download the Mobile App. Your use of the Mobile App is subject to this EULA and ATRMS’s privacy policies.

1. License. ATRMS grants You a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Mobile App for Your personal and internal business purposes strictly in accordance with this EULA.

2. Your Account. Your use of the Mobile App requires that You have an account with ATRMS and agree to the terms of the EULA.

3. Changes to this EULA. ATRMS reserves the right to modify this EULA at any time and for any reason. If ATRMS makes material changes to this EULA, You will receive notification via the Mobile App. Notwithstanding the foregoing, You are responsible for complying with any updated terms. Your continued use of the Mobile App after ATRMS publishes notice of changes to this EULA indicates Your consent to the updated terms.

4. No Included Maintenance and Support. ATRMS may deploy changes, updates, or enhancements to the Mobile App at any time. ATRMS may provide maintenance and support for the Mobile App, but has no obligation whatsoever to furnish such services to You and may terminate such services at any time without notice. You acknowledge that neither Apple (for iOS Mobile App) nor Google (for Android Mobile App) has an obligation to furnish any maintenance or support services in connection with the Mobile App.

5. Acceptable Use. You agree that You will not use or encourage others to use the Mobile App or the Subscription Service as accessed through the Mobile App in a way that could harm or impair others’ use of the Mobile App or the Subscription Service. You also agree not to violate the usage limits or controls set forth by: (a) the App Store Terms of Service, for iOS users accessing the Mobile App on an Apple product, or (b) Google Play Terms of Service for Android users accessing the Mobile App on an Android product.

6. Privacy. In order to operate and provide the Subscription Service and the Mobile App, ATRMS may collect certain information about You, including technical and telemetry data related to your use of the Mobile App. We may use third party service providers to help us collect and analyze this data. ATRMS uses and protects that information in accordance with the ATRMS Privacy Policy.

7. Consent to Electronic Communications and Solicitation. By downloading the Mobile App, You authorize ATRMS to send You (including via email and push notifications) information regarding the Subscription Service and the Mobile App, such as: (a) notices about Your use of the Subscription Service and the Mobile App, including notices of violations of use; (b) updates to the Subscription Service and Mobile App and new features or products; and (c) promotional information and materials regarding ATRMS’s products and services. You can review Your account notification settings and adjust Your messaging preferences, including opting-in to additional messages or unsubscribing to certain messaging through the device settings of your mobile device.

8. No Warranty. YOUR USE OF THE MOBILE APP IS AT YOUR SOLE RISK. THE MOBILE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ATRMS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

The Mobile App is only available for supported devices and might not work on every device. Determining whether Your device is a supported or compatible device for use of the Mobile App is solely Your responsibility, and downloading the Mobile App is done at Your own risk. ATRMS does not represent or warrant that the Mobile App and Your device are compatible or that the Mobile App will work on Your device.

8.1 iOS Application. In the event of ATRMS’S failure to conform to any applicable warranty, You may notify Apple, and Apple will refund the purchase price for the Mobile App. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO (A) THE MOBILE APP, AND (B) ANY OTHER CLAIMS, LOSSES, LIABILITIES, DAMAGES, COSTS, OR EXPENSES ATTRIBUTABLE TO ANY FAILURE TO CONFORM TO ANY WARRANTY.

8.2 Android Application. GOOGLE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Suspension and Termination of the Mobile App. ATRMS reserves the right to suspend or terminate Your access to the Mobile App at any time based on the status of Your account. You understand that if Your account is suspended or terminated, You may no longer have access to the content that is stored within the Subscription Service.

10. Governing Law. This EULA shall be governed by and construed in accordance with the laws governing Your Insurance Agreement.

11. Legal. The Mobile App permits you to submit images directly from your mobile phone. ATRMS disclaims any legal responsibility for the content of the images and reserves the rights to delete the data from its databanks and/or notify any appropriate law enforcement agencies in accordance with State and Federal Law if any offending images are uploaded through the Mobile App.

12. Contact Information. If You have any questions regarding this EULA, please contact ATRMS by email at privacy@atrms.com, by phone at (212) 857-8200, or by mail at 5 Broadway, Freeport, New York 11520.

13. Third Party Beneficiaries. This EULA is executed between You and ATRMS and not between you and any other party, including Apple for iOS users and Google for Android users. You agree that any claims brought by You arising out of this EULA or Your use of the Mobile App will not be made against Apple or Google, as applicable. Notwithstanding the foregoing, Your acceptance of this EULA allows Apple or Google, as applicable, to enforce this EULA against You as a third party beneficiary thereof. ATRMS is not responsible for any applicable third-party agreement between You and any third-party, including your wireless provider.

14. Retention of Personal Information. We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws as set out in our data retention policy and information handling standards. Generally, this means we retain your personal information to comply with any retention or statutory limitations or for purposes of performing a contract with you. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal information and limit active use of it.

Last updated December 12, 2023